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Customer service
  • House Caretaker’s Offices
  • On-call service after opening hours
  • Premises & parking
  • Frequently asked questions
  • Forms & templates
  • Maintenance information
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Contact us

You are always welcome to contact us

At our Customer Service we are happy to answer questions about our rules regarding your accommodation, rental agreements and applications.

You can contact us by phone, e-mail, our chat or by visiting us.
The chat is open when you find the chat icon on the right side.

For possible maintenance disturbance see Maintenance information.

Send an e-mail to Customer service through our contact form


    (don't use gmx-mail, web.de, mail.com, post.com or email.com)

    (if you are a currently a tenant)

    (please enter your personal ID for faster service)

    For easier handling of your case, please combine all your documents/attachments into one pdf document.

    Approved file types: jpg, jpeg, png, gif, pdf. Maximum file size: 20MB

    MAIN OFFICE

    Visit us at:
    Körsbärsvägen 2
    Appointment only
    Phone:
    08-458 10 00
    Phone hours:
    Monday – Thursday
    8:00 – 16.30
    Friday
    8:00 – 12.00
    Post address:
    Stockholms studentbostäder
    Box 19608
    104 32 Stockholm

    CUSTOMER SERVICE

    Visit us at:
    Körsbärsvägen 2
    Phone:
    08-458 10 10
    Visiting hours:
    Appointment only
    Phone hours:
    Monday
    1.00 p.m. – 6.00 p.m.
    Tuesday – Thursday
    9.00 a.m. – 4.00 p.m.
    Friday
    9.00 a.m. – 11.00 a.m.
    .

    IRREGULAR OPENING HOURS

    14/1 Opens later 13:00-16:30
    23/2 Opens later 10:30-16:30
    2/4 Good Friday Closed
    5/4 Easter Monday Closed
    22/4 Opens later 10:00-16:30
    28/4 Opens later 10:00-16:30
    30/4 Walpurgis Night Closed
    13/5 Ascension Day Closed
    14/5 Friday Closed

    Stockholms studentbostäder

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