Our House Caretaker’s Offices
We have six House Caretaker’s offices at different locations in our housing areas. As a tenant, you are welcome to visit your House Caretaker’s Office to talk to your House Caretaker about matters related to your home, retrieve your keys when moving in or return your keys as you move out.
Below you will find the addresses and opening hours for all our House Caretaker’s offices. When the opening hours are different, we update the information on this page.
In addition to Our House Caretaker’s offices, all our housing areas have a House Caretaker who will help you if something in your home is not working. You can also talk to your House Caretaker if you have any questions about your accommodation. You will find the contact information to your House Caretaker on My pages.
Easy to report faults on My pages
If you want to make a fault report, you can easily do this on My pages. Your House Caretaker will then contact you to fix the error.
IRREGULAR OPENING HOURS
All House Caretakers’ offices
Only by appointment
23/12 Day before Christmas Eve Closed
24/12 Christmas Eve Closed
25/12 Christmas Day Closed
26/12 Boxing Day Closed
31/12 New Years’ Eve Closed
1/1 New Years’ Day Closed
Our House Caretaker’s Offices North of the city
Kungshamra
The Kungshamra House Caretaker’s Office is located at Kungshamra 1, 170 70 Solna.
Opening hours:
Only by appointment
Phone hours:
Monday: 8:00 a.m. – 6:30 p.m.
Tuesday – Thursday: 8:00 a.m. – 4:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.
For key delivery Kungshamra is open:
You can pick up your keys to your accommodation from 2:00 p.m. the day your contract starts (1st or 16th each month). If it occurs during a weekend or public holiday, you can pick them up the following weekday. If you cannot pick up your keys on this day, you need to contact your House Caretaker for an appointment.
Monday: 2:00 p.m. – 6:30 p.m.
Tuesday – Friday: 2:00 p.m. – 4:30 p.m.
Freja
Lappkärrsberget
The House Caretaker’s Office at Lappis is located at Professorsslingan 13, 114 17 Stockholm.
Opening hours:
Only by appointment
Phone hours:
Monday: 8:00 a.m. – 6:30 p.m.
Tuesday – Thursday: 8:00 a.m. – 4:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.
For key delivery Lappis is open:
You can pick up your keys to your accommodation from 2:00 p.m. the day your contract starts (1st or 16th each month). If it occurs during a weekend or public holiday, you can pick them up the following weekday. If you cannot pick up your keys on this day, you need to contact your House Caretaker for an appointment.
Monday: 2:00 p.m. – 6:30 p.m.
Tuesday – Friday: 2:00 p.m. – 4:30 p.m.
Frösunda
Pax
Strix
The House Caretaker’s Office at Strix is located at Armégatan 32 A, 171 71 Solna.
Opening hours:
Only by appointment
Phone hours:
Monday: 8:00 a.m. – 6:30 p.m.
Tuesday – Thursday: 8:00 a.m. – 4:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.
For key delivery Strix is open:
You can pick up your keys to your accommodation from 2:00 p.m. the day your contract starts (1st or 16th each month). If it occurs during a weekend or public holiday, you can pick them up the following weekday. If you cannot pick up your keys on this day, you need to contact your House Caretaker for an appointment.
Monday: 2:00 p.m. – 6:30 p.m.
Tuesday – Friday: 2:00 p.m. – 4:30 p.m.
Our House Caretaker’s Offices in the city center
Apeln
Domus
Forum
Idun
Kurland
Lucidor
Marieberg
Nyponet
Roslagstull
Tanto
Vätan
The Forum House Caretaker’s Office is located at Körsbärsvägen 2, 114 23 Stockholm.
Opening hours:
Only by appointment
Phone hours:
Monday: 8:00 a.m. – 6:30 p.m.
Tuesday – Thursday: 8:00 a.m. – 4:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.
For key delivery Forum is open:
You can pick up your keys to your accommodation from 2:00 p.m. the day your contract starts (1st or 16th each month). If it occurs during a weekend or public holiday, you can pick them up the following weekday. If you cannot pick up your keys on this day, you need to contact your House Caretaker for an appointment.
Monday: 2:00 p.m. – 6:30 p.m.
Tuesday – Friday: 2:00 p.m. – 4:30 p.m.
Fyrtalet
Hugin
Munin
Jerum
Mjölner
The Jerum House Caretaker’s Office is located at Studentbacken 23, 115 57 Stockholm.
Opening hours:
Only by appointment
Phone hours:
Monday: 8:00 a.m. – 6:30 p.m.
Tuesday – Thursday: 8:00 a.m. – 4:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.
For key delivery Jerum is open:
You can pick up your keys to your accommodation from 2:00 p.m. the day your contract starts (1st or 16th each month). If it occurs during a weekend or public holiday, you can pick them up the following weekday. If you cannot pick up your keys on this day, you need to contact your House Caretaker for an appointment.
Monday: 2:00 p.m. – 6:30 p.m.
Tuesday – Friday: 2:00 p.m. – 4:30 p.m.
Our House Caretaker’s Offices South of the city
Balder
Embla
Medicinaren
Hammarbyhemmet
The Embla House Caretaker’s Office is located at Hammarby allé 78 B, 120 79 Stockholm.
Opening hours:
Only by appointment
Phone hours:
Monday: 8:00 a.m. – 6:30 p.m.
Tuesday – Thursday: 8:00 a.m. – 4:00 p.m.
Friday: 8:00 a.m. – 12:00 p.m.
For key delivery Embla is open:
You can pick up your keys to your accommodation from 2:00 p.m. the day your contract starts (1st or 16th each month). If it occurs during a weekend or public holiday, you can pick them up the following weekday. If you cannot pick up your keys on this day, you need to contact your House Caretaker for an appointment.
Monday: 2:00 p.m. – 6:30 p.m.
Tuesday – Friday: 2:00 p.m. – 4:30 p.m.
