Keys

If you lose your key or doortag, it is very important that you report it to your House Caretaker so that the key or tag can be blocked. You are responsible for the keys and tags that you have signed for and if someone else uses them in the property, you will be held responsible for any misuse or damage caused to the building.

You will be charged for any lost or damaged iLoq keys or any reprogramming of locks required as a result of the loss.

User guide for your iLoq key

Insert the key completely into the cylinder and turn. If the lock does not open, remove the key and repeat the procedure at a slower, steady speed, so that the cylinder has time to recognize your key.

The contact wire in the metal part of the key must be kept clean and smooth. If it has become dirty, it can be cleaned with a soft cloth. Replace the key if the contact wire is damaged.

Do not use an iLoq key for any purpose other than those mentioned in this user guide as it may be damaged and become unusable.

Number of keys/tags for each accommodation