Our House Caretakers will help you in your accommodation
For all our homes, there is at least one responsible House Caretaker based on one of our six different House Caretakers offices. The House Caretakers help you on weekdays with things related to your student housing. They handle your fault reports regarding repairs for both indoor and outdoor environments in your property. It is also the House Caretakers who do an inspection of your home before you move out.
Contact information for your House Caretaker can be found at My pages’ homepage. The information will be visible from the first day of your contract.
If you discover a fault that you cannot fix yourself, make a fault report on My pages.
On-call service after opening hours
If you need emergency help with a fault or a disturbance after our opening hours, you can contact our combined on-call service.